Privacy and cookies policy

Effective from 26th March 2023
  1. Who are we?

    We are Cashology Limited. We own and operate this website. If you have any questions or feedback about this policy then please visit our home page and click “Contact Us” to complete the form.

  2. What is this policy for?

    This policy tells you how we deal with your “personal data” (the technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.

    Please do not use our website unless you are completely happy with this policy. If you do use our website, we will assume that you do accept it.

  3. Will this policy change?

    It may well do and so you should check it whenever you visit our website. We will assume you agree to the revised policy if you use the website after the effective date shown at the top of the policy.

  4. What personal or other data do we collect?

    We collect and store the information which you give us via forms on our website - such as your name, address, email address, phone number and so on - or when you input data in the course of using our services or when you communicate with us by email or in some other way.

  5. What about cookies?

    A cookie is an identifier (a small file of letters and numbers) that is sent to your computer.

    If you use the Cashology application, you will be required to login. When you have successfully logged in, a cookie will be stored on your computer which will remain valid for twelve hours. This cookie allows you to access the Cashology application without having to re-authenticate with each click of the application.

    Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.

    By continuing to use our website, we assume that you consent to use of the cookies outlined above.

  6. How do we use your personal data?

    We use your personal data to provide our services.

    We retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.

    We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

  7. How do we protect personal data?

    Security is a high priority for us. We take appropriate precautions to protect personal data.

    Email and other electronic communications are not secure if they have not been encrypted. Your communications will pass through a number of network nodes before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the website.

  8. To whom do we disclose personal data?

    We may allow access to your personal data by third parties who supply us with a service where such access is required for provision of the service.

    We may disclose personal data so far as reasonably necessary:

    1. if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if there has been a complaint about content posted by you, or if we are required to do so by law or appropriate authority; or
    2. in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.

    Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are suppliers of services on our website (e.g. payment providers) or other websites, different rules will apply to their use or disclosure of your information. Please check their privacy policies carefully.

  9. How can you access and rectify personal data?

    You have the right to request personal data that we hold about you, subject to us reserving the right to withhold such data to the extent permitted by law. We may charge an administration fee in line with data protection laws and we may also require appropriate evidence of identity. Note that you may be able to rectify certain of your personal data within your account on our service (if applicable).

    For information about your rights under UK data protection laws, see the website of the UK Information Commissioner: https://ico.org.uk/.